Amazon suspended its partnership with 21 Air following the fatal crash of an Amazon Prime Air cargo plane in Miami, citing safety concerns.

Amazon has halted its partnership with 21 Air, the logistics firm that operates its Prime Air cargo service, after a fatal crash involving a cargo plane in Miami.

Details of the Miami crash

The incident occurred on Thursday when a 21 Air‑operated aircraft, carrying Amazon cargo, went down shortly after takeoff from Miami International Airport. All crew members on board were killed, prompting immediate investigations by the National Transportation Safety Board and the Federal Aviation Administration.

Amazon's response

In a statement released Tuesday, Amazon said it was "deeply saddened" by the loss of life and would suspend all operations with 21 Air while it reviews safety protocols. The company added that it remains committed to the safety of its employees and partners.

Impact on Prime Air services

Prime Air, Amazon’s growing drone and aircraft delivery network, has relied on 21 Air to operate its fixed‑wing cargo fleet. The pause may cause temporary delays in certain regions, though Amazon indicated that alternative carriers would be engaged to maintain service levels where possible.

  • Amazon suspended all flights operated by 21 Air
  • Safety reviews are underway with both companies
  • Alternative logistics partners will be sourced to mitigate service disruptions
"Our thoughts are with the families of the crew members affected, and we are taking immediate steps to ensure safety remains our top priority," the Amazon spokesperson said.

The crash adds to growing scrutiny of aerial cargo operations, a sector that has expanded rapidly as retailers seek faster delivery options. Regulators are expected to examine whether existing safety standards are sufficient for the increased traffic.

Reuters coverage of Amazon pausing 21 Air operations after Miami crash